INSIGHTS & PERSPECTIVES
Ideas for the
journey ahead.
A space to learn, challenge assumptions, and explore what AI means for the people who keep essential services running.
FEATURED PERSPECTIVE
Utility AI goes well beyond the chatbot
The bigger opportunity is connecting information, decisions, and the work that follows.
Data quality
Imperfect data is a starting point
Data cleanup can become part of delivering value, instead of a project that indefinitely postpones it.
Implementation
What turns an AI pilot into everyday practice?
A capable model is only part of the answer. Ownership, workflow design, and ongoing evaluation make the difference.
Perspectives
An opportunity map for the whole utility
Explore how AI can support engineering, regulatory, customer service, field work, and the data connecting them.
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